The Vendor is required to provide IT consulting support services for include:
• Installation of servers.
• Associated network hardware and software required
• Set up of internet, email account, and upgrade of systems including a backup recovery solution.
• Network administration & troubleshooting
• Identify and correct problems with the network as they arise
• Configure firewall for maximum security and flexibility
• Server administration
• Keep server up to date and secured
• Ensure backups are being performed and stored correctly
• Create user accounts and manage security policies
• Desktop system installation and support
• Assist staff with various computer related questions to ensure smooth day-to-day.
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