General Civil Legal Services

The Vendor is required to provide general civil legal services without charge to indigent residents of the state.
- Applicants must be able to provide general legal services in one or more subject areas of law, such as housing, government benefits, family law, immigration, and other legal issues encountered by indigent residents.
- Service activities shall consist of direct legal services provided by attorneys or attorney-supervised staff to indigent residents of the State in various civil matters, including but not limited to housing, applying for and/or maintaining government benefits, family/domestic issues, consumer issues, and immigration.
- Have procedures and guidelines that effectively screen for income eligibility and legal services requested.
- Applicants shall have a quality assurance plan which identifies the mission of the organization, what services will be provided, how they are delivered, and what standards are used to assess or evaluate the quality and utilization of services.
- Applicants shall agree that the Judiciary may conduct a program evaluation and/or audit to assess the legal services provided to indigent clients.