Work Alone Phone App and Dashboard Services

The vendor is required to provide work alone application for iPhone and iPad along with a web-based dashboard to ensure the safety of city employees who are required to work alone or in isolated areas can be effectively monitored.
- Phone app:
•    Modern, user-friendly phone app, initially to accommodate approximately 300 employees but allow additional users to be added as required. 
•    Compatible, at minimum, with iOS on iPhone and iPad as currently supported by apple. 
•    Adhere to data safety and security as per state information privacy and security (FOIPPA) regulations. 
•    Provide an accurate GPS location of the iPhone and iPad to ensure employees can be located quickly, including last known location. 
•    Provide the ability for each individual employee and user to customize items such as check-in timers, work hours, and allow easy check-in and check-out at the beginning and end of shifts. 
•    Provide an easy method for the employee to send an emergency alert if injured or endangered. 
•    Provide regular updates to work with current operating systems.
- Dashboard:
•    Web based and compatible and able to operate within a microsoft operating system. 
•    Allow for multiple administrators including security services, department supervisors and managers to access the dashboard. 
•    Allow easy addition and removal of employees from the monitoring system. 
•    Be regularly updated to function with current operating systems.
- Support and service:
•    Offer support and clear training during implementation to ensure security staff, supervisors, managers, and end users understand the features and benefits of the phone app and dashboard.
•    Offer ongoing support and service during the length of the contract period, including extensions.

- Contract Period/Term: 3 years
- Intent to Bid Due Date: October 30, 2025