The Vendor is required to provide o define the services, responsibilities, performance expectations, and implementation requirements for the operation of an employer sponsored onsite medical clinic (“Clinic”).
- The Clinic will provide accessible, high quality primary and preventive care to employees, support organizational health goals, and improve overall well-being and productivity.
- Clinical Services
• Primary Care
• Preventive care and wellness visits
• Immunizations & Injections
• Acute episodic care
• Chronic condition management
• Health coaching and care navigation
• Referrals and coordination with community providers
• Dispensing of Prescription Drugs (limited scope)
- Staffing
• Nurse Practitioner and/or Physician Assistant
• Registered Nurse or Medical Assistant
• Clinic Manager or Coordinator
• Physician oversight (as required by state law)
- Facility Setup
• Clinical layout review and compliance recommendations including ADA requirements
• Equipment and supply specifications
• Medical technology and EMR hardware requirements
• Safety standards for patient care environments
- Clinical Quality Standards
• Evidence based clinical protocols
• Incident reporting and risk mitigation processes
• Infection prevention practices
• Medication management and secure storage
- Performance Measurement
• Access to care (appointment availability, utilization)
• Quality indicators (preventive compliance, chronic care outcomes)
• Patient satisfaction
• Safety incidents and corrective actions
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