Administrative Consulting Services

The Vendor is required to provide a partially bundled plan design, with a single third-party administrator (TPA) performing all department recordkeeping, account management, contribution and distribution processing, website, call center, local counseling, and trustee services.
- Identifying plan design options and reviewing industry trends and trends among governmental and non-governmental peers relative to evolving department products and services.
- Providing guidance on operational matters impacting the department, including issues involving recordkeeping services, efficient work processes and workflow, and cybersecurity.
- Providing guidance on legislative and regulatory matters to ensure the department is compliant with current law, aware of potential and upcoming regulatory changes, and otherwise meeting its fiduciary responsibilities.
- Assisting with developing and evaluating responses to proposal for plan administrative services, including third-party administration, audit services, and any other non-investment related services for operating the department .
- Assistance with evaluating plan performance relative to participant outcomes for both its active and retired populations, as well as performance of its contracted participant service providers.
- The department separately procures for and contracts with an investment consultant to assist with investment option design, selection, and monitoring.
- Contract Period/Term: 5 years
- Questions/Inquires Deadline: April 18, 2025