Parking Management Services

The Vendor is required to provide concerning the management and operation of the city parking facilities
- Employ, supervise, train, and schedule all personnel in sufficient number to ensure the proper operation and maintenance of the Facilities including, but not limited to, the prompt flow of traffic, and providing a clean and safe environment. All personnel shall be neatly uniformed, courteous to the public, and utilized to provide maximum efficiency and economy of operation.
- Provide all operational supplies, including but not limited to, forms, office material, uniforms and laundry services. The city will provide parking ticket stock for on-street parking enforcement.
- Institute and maintain an effective management accounting system, including:
•    Furnishing statement forms, envelopes, and postage.
•    Maintenance of Accounts Payable records and supplies inventory control.
•    Making up payroll, filing social security and withholding tax returns and workers' compensation.
•    Auditing and reconciling bank deposits.
•    Providing periodic inspections and procedures audits.
•    All posting, billing and collections of Accounts Receivable.
- All transactions showing daily traffic volume and income for each facility including the following:
•    Peak and average usage per facility for monthly and hourly parkers
•    Average hourly turnover rates.
•    Total lease parkers.
•    Total revenue by type.
- Monthly floor plan information for the Off-street Facilities including key card numbers, name of customer, facility assigned to, number of vehicles, total amount billed, and lease rate for each vehicle. The floor plan report shall also track the number of key cards used and available, damaged and lost cards.
- Daily and monthly revenue statements.
- Janitorial services in all Off-street Facilities, including on-site offices, stairwells, elevators, elevator lobbies and restrooms.
- Daily emptying and removal of all waste from receptacles of all Off-street Facilities and the removal of all trash and litter from the surface areas of all Off-street facilities and adjoining sidewalks. Manager is responsible provide the means for trash disposal and developing a task schedule to ensure efficient performance thereof.
- Sweeping of all garage floor surfaces and curb stops shall be done for each covered parking facility.
- Snow removal in all Off-street Facilities, de-icing on sidewalks in all Facilities and roof of each parking deck and the entrance and exit to each deck. Removal of ice chunks which fall from under cars and de-icing in pathways and the flushing of all deck areas as often as necessary.
- Maintenance and repairs are to be performed using equipment manufacturer's authorized repair agents at Manager's expense on computerized parking access system and related equipment including, but not limited to, gate arms, ticket spitters, loop detectors, card readers, cash terminals, and feeboxes. Manager shall provide and install all replacement parts.