Ancillary Benefits Services

The Vendor is required to provide ancillary benefits services for include:
- County is seeking experienced and qualified firms that demonstrate the highest level of ability to provide the following lines of coverages:
•    Dental PPO coverage (fully-insured)
•    Basic life and AD&D coverage
•    Voluntary life and AD&D coverage
•    Long-term disability coverage
•    Voluntary long-term disability coverage
•    Voluntary short-term disability coverage
- The above listed coverages, for its eligible active employees, elected officials, retirees, cobra participants, and their eligible dependents.
- Provide a high level of service corresponding to the line(s) of coverage for which they are proposing at no additional cost to the county. 
- Service standards include, but are not limited to, the following:
•    Attend open enrollment sessions to educate members on the benefits provided under the contract 
•    Provide printed materials and collateral for distribution to members throughout the year 
•    Provide adequate dedicated efficiently address and resolve coverage, eligibility and billing inquiries, provide timely renewal related information, provide reporting timely, provide expert implementation support, etc. 
•    Ensure plan benefits and administration satisfy legislative compliance mandates, expeditiously update carrier systems accordingly, and notify policyholder and plan participants of changes timely 
•    Where applicable, maintain provider networks and utilization management programs, and notify policyholder and plan participants of changes timely.