Enterprise Operational Excellence and Digital transformation Assessment

An independent consulting firm to conduct a comprehensive assessment of enterprise administrative operations, business processes, governance, and supporting technology, including how to advance the district functions to include Artificial Intelligence (AI) in accordance with national evidenced based technological practices in government.
- The objective is to identify opportunities to improve efficiency, standardize workflows, eliminate duplication, strengthen cross-functional collaboration, and develop a phased roadmap for operational excellence and digital transformation.
- Contractor shall :
• Evaluate end-to-end administrative workflows across departments.
• Identify process bottlenecks, redundant approvals, duplicate tracking, and manual work.
• Assess governance, decision rights, and organizational roles.
• Evaluate current ERP (Munis Tyler Enterprise ERP) configuration, utilization, integrations, and workflow capabilities.
• Evaluate current SIS, platforms, and other data systems (PowerSchool, SalesForce, Avela, Acuity Scheduling, ReportWell, etc.) configuration, utilization, integrations, and workflow capabilities.
• Recommend opportunities for process redesign before technology investments, including how to automate processes.
• Recommend opportunities for process redesign with technology investments, including a focus on integrating Artificial Intelligence (AI) and automating processes.
• Develop a prioritized multi-year implementation roadmap
• Conduct stakeholder interviews with executive leadership, Procurement, Legal, Finance, HR, Technology, and operational departments.
• Observe ('shadow') key workflows in real time.
• Map current-state processes for contracts, procurement, purchasing, hiring, payroll, board agenda development, grants, and other high-impact workflows.
• Review policies, procedures, approval matrices, and service expectations.
• Assess current technology landscape including Munis modules, SalesForce, Avela, ReportWell, Acuity Scheduling, AI, configurations, reporting, integrations, document management, workflow automation, and data governance.
• Benchmark against leading public-sector practices