Digital Media Monitoring Services

The vendor is required to provide for a tool and platform that would establish a foundation of social media monitoring to allow the team to stay proactive in discovering fraud related to labor market impact assessments (LMIA).
- Include for services:
• An existing platform to monitor media mentions (social media, job posting sites, forums, blogs, print and podcasts) related to labor market impact assessments and related temporary foreign worker program (TFWP) components.
• Including but not limited to TFWP policy changes affecting specific streams.
• Availability of analytics tools to provide insights, trends, and actional reports of discovered mentions of labor market impact assessments misuse, and which platform the misuse was discovered.
• Capability to perform multilingual monitoring and analyze sentiment across languages. including but not limited to:
o Both official languages in country
o Hindi
o Spanish
o Mandarin
o Tagalog
o Farsi
o Arabic
o Urdu
o Bengali
• Flexibility to customize dashboards and reporting formats to aid in labor market impact assessments misuse discovery and suit organizational needs.
• A provision of training or onboarding for organization staff and availability of customer support.
• 24 hour, 7 days a week, 365 days a year access to the platform; available in the end user’s choice of english and French.
- Contract Period/Term: 1 Year