Employee Engagement Survey Services

The Vendor is required to provide to design and deliver a comprehensive employee engagement survey solution that strengthens culture and improves the employee experience for faculty and staff.
1. Survey creation
• Creation of a survey tool capable of:
o Multi-lingual capabilities
o Benchmark mapping
o Follow-up surveys
o Mobile device optimization
o Ada compliance and accessibility
o SSO or secure authentication
o Customizable questions
• Scalable to support 8000+ respondents
• Dedicated project manager
• Weekly check-ins between the teams during development
2. Survey deployment and communication
• Development of engagement and communication strategies
o Awareness campaign planning and materials
o Launch communications
o Reminder cadence and messaging templates
• Survey launch execution and response rate monitoring
3. Data analytics and dashboards
• Role-based access
• A minimum of 5 access licenses
• Benchmarking against comparable higher education organizations and national/industry data sets
• Segmentation of data by demographic
• Drill-down functionality
• Data dashboards allowing for participant tracking
• Real-time response tracking
• Export capabilities
o PowerPoint
o Pdf
o Excel
4. Support tools and resources
• Manager support and enablement
o “train-the-trainer’ programs
o Toolkits and materials
o Recommended actions based on survey results
• Consultation on planning strategies
• Leadership strategy briefings before and after the survey
• Training for managers and administrators
5. Technical support
• Support for issues related to the tool
• Dedicated account representative for escalations
• Secure data handling
• Incident management.