The Vendor is required to provide office supplies on a daily basis, by next business day, for orders received by 2pm eastern daylight time and Eastern Standard Time (EDT/EST).
- Office supplies on an as-needed basis, to the using department at the prices and discounts reflected in the resulting contract.
- Assign an account manager to resolve problems with orders and answer questions regarding various issues.
- The account manager must also be qualified and knowledgeable about the products and services under the resulting contract.
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