Towing, Recovery, Secure Storage, and Non-Passenger Vehicle Disposal Services

The Vendor is required to provide towing, roadside assistance, vehicle recovery, secure storage, and non-passenger vehicle removal and disposal services.
- Office operations that require reliable and timely vehicle management in support of law enforcement activities, investigations, and enforcement actions.
- Must provide 24 hours per day, 7 days per week service coverage both within and outside County. 
- Services will include towing of light-, medium-, and heavy-duty vehicles, emergency roadside assistance, accident and non-accident recovery, temporary and secure evidence vehicle storage, and the removal and disposal of non-passenger vehicles such as recreational vehicles (RVs), trailers, boats, and other abandoned or illegally occupied structures encountered during enforcement operations.
- Provide towing services that include, but are not limited to:
•    Towing light-, medium-, and heavy-duty motor vehicles and equipment
•    Emergency roadside assistance
•    Vehicle recovery services
•    Temporary vehicle storage
- Towing
•    Ability to tow any vehicle or equipment 24/7 (light, medium, and heavy duty)
•    Flatbed tow truck service
•    Lowboy service
- Roadside assistance
•    Jump-starts
•    Lockout services
•    Fuel delivery (gasoline and diesel)
•    Tire changes for all vehicle classes
- Recovery services
•    Accident recoveries (light, medium, and heavy duty)
•    Non-accident recoveries, including but not limited to:
o    Vehicles stuck in mud
o    Water recoveries
o    Other off-road recoveries
- Vehicle storage
•    Temporary storage for vehicles that cannot be delivered directly to a County facility
•    Storage of vehicles involved in accidents, including electric vehicles (EVs), in compliance with all applicable laws and safety regulations
•    Secure evidence storage for vehicles seized during criminal investigations.