Provision of Professional Brokerage Services

The vendor is required to provide that provision of professional brokerage services on a multi-year contract for the department of information technology services.
- Provides benefits for approximately 4,800 full-time, active employees, and approximately 2,200 retirees.
- Benefits currently offered by are health, dental, vision, health savings accounts, flexible savings accounts, health reimbursement arrangements, lifestyle spending accounts, hospital indemnity insurance, critical illness insurance, accident insurance, universal life insurance, life short- and long-term disability, identity theft insurance, wellness program, onsite employee wellness center and retirement plans retirees and/or their dependents who are not eligible for medicare have the same options medical coverage options as active employees with a few additional options
- The broker will act as a strategic partner with and will have a deep understanding of the mission, vision and values of the organization
- The broker will work to understand both short- and long-term goals and provide innovative, meaningful solutions to help achieve those goals.
- The successful broker will research, review, and make recommendations regarding services and products suitable.
- The broker will also be expected to make recommendations regarding the selection of vendors for such services.
- The broker will be responsible for proactively identifying all opportunities to improve services offered, while effectively managing the costs.
- The broker must thoroughly research and analyze all opportunities for improvement and must consistently verify that processes are as effective as possible in meeting all current and future challenges facing.
- The broker must research, analyze, and present successful, strategic and innovative solutions to all issues and potential issues, as well as identify opportunities to improve on services offered and management of the costs.
- The broker will be expected to offer assistance with current projects, anticipate future challenges, and make appropriate recommendations.
- Conduct feasibility studies related to potential services for county employees.
- The broker will be expected to gather and analyze pertinent data and report findings to within the agreed-upon timeframe.
- Handle all assigned projects from start to finish, with guidance from staff.
- Includes the gathering of necessary data and full analyses of that data, along with recommendations
- Broker should manage vendor expectations and performance guarantees (PG’S).
- Provider networks, including size of network, and impact of discounts applicable.
- Current employee and retiree benefit plans, including, but not limited to, wellness program, employee wellness center, supplemental benefits and propose improvements/changes to plans, as indicated.
- Provide in-depth compliance support. be proactive in providing legislative updates at a local, state and federal level.
- The broker must bring this information to the attention of the total rewards division.
- For annual open enrollment, expectations will include, but not be limited to, the following:
• Provide thorough analyses and recommendations for cost saving and benefit enhancements, including plan design changes (both new and nontraditional approaches), impact on cost, value-added services, etc.
• Comprehensive review of all benefit options available to; make recommendations for best course of action.
• Recommendations must be supported by documentation gathered and provided to.
• Provide communication assistance.
• Present current year’s benefit plan information and all plan design changes in a multi-session “benefits boot camp” to all human resources staff and assist in securing any additional resources that may be needed for open enrollment process to include various types of enrollment systems such as electronic and web based, interactive voice response (IVR), and call center.
- Provide thorough analysis and recommendations for cost saving and benefit enhancement options, to include scope of plan design changes (both new and nontraditional approaches), impact on plan cost, value-added services, etc.
- Include presentations before the human resources director, chief financial officer, county administrator, or other stakeholders as needed.
- Maintain active, ongoing relationship with vendors to ensure smooth operation, delivery of services, and facilitating prompt review and resolution of benefit and/or claims administration issues.
- Broker must provide a detailed approach to the following on demand services:
• Career and workforce strategies, including talent management and recruitment
• Total rewards, including overall employee offerings and compensation
• Financial health, including retirement strategies and support.
- Contract Period/Term: 12 Month
- Questions/Inquires Deadline: March 14, 2025