Employee Benefits Broker and Consulting Services

The Vendor is required to provide to provide professional consulting and brokerage services related to employee health and welfare benefit programs for County employees and eligible dependents.
- Office currently employs approximately 270 full-time and part-time employees across multiple divisions and locations throughout County.
- Employee benefit programs currently provided by the County Clerk’s Office include, but are not limited to:
•    Medical insurance
•    Dental insurance
•    Vision insurance
•    Life insurance
•    Disability insurance
- Strategic Planning
•    Assist the County in short-term and long-term employee benefits strategy (1–3 year and 3–5-year planning horizons).
•    Provide market trend analysis and benchmarking against comparable public-sector employers.
•    Provide recommendations on plan design, cost sharing, and wellness initiatives.
•    Advise on balancing cost containment with employee recruitment and retention objectives.
- Actuarial and Financial Services
•    Analyze claims data and utilization trends.
•    Project reserves, funding levels, and contribution strategies.
•    Model financial impact of plan design and contribution changes.
•    Provide pharmacy benefit analysis and procurement support.
•    Provide actuarial analysis related to legislative or regulatory changes.
- Vendor Management and Procurement Support
•    Assist in procurement and evaluation of carriers and third-party administrators.
•    Develop RFP specifications and marketing strategies for benefit programs.
•    Negotiate rates, performance guarantees, and contract terms.
•    Review vendor contracts for compliance with negotiated terms.
•    Conduct ongoing vendor performance monitoring and issue resolution.
- Reporting and Data Management
•    Provide quarterly utilization and financial reports.
•    Maintain data warehousing for medical, pharmacy, dental, and vision claims.
•    Prepare dashboards and financial exhibits to support decision-making.
- Communications and Administrative Support
•    Support annual online open enrollment planning and implementation.
•    Assist with development of employee benefit communications and production of materials.
•    Provide customer service and employee advocacy support.
•    Conduct at least two (2) annual training sessions for Plan Administrators.
•    Provide concierge and advocacy services related to healthcare access and cost transparency.