Brokerage Services

The Vendor is required to provide comprehensive Brokerage Services for Health Insurance and Employee Benefits.
- Provide the City’s Broker of Record to consult and negotiate group insurance benefits including, but not limited to health, dental, vision, life, disability and health savings account benefits.
- Insurance Brokers will provide services for the City’s group health insurance program that includes medical, dental, vision, life, disability insurance, employee wellness initiatives, and an online enrollment platform that can preferably interact with the City’s HRIS, Paychex.
- Consulting Services:
• Collaborate with human resources to identify the city’s insurance needs and provide unbiased professional guidance and recommendations for changes where appropriate or dictated by the changing market conditions or laws.
• Provide a self-service, internet-based solution for the transmittal of benefit information to multiple carriers and administrative access for designated city human resource personnel. The city’s current payroll processor is Paychex.
• Solicit alternatives and/or negotiate renewal rates, benefits and services with group insurance carriers to maximize value for the city and make recommendations for new programs and/or changes to existing programs.
• Act as a resource to advise the city in the areas of HIPAA, PPACA, FMLA, ADAAA, COBRA, section 125, EEO laws and any other areas in the insurance field where expertise and guidance may be requested.
• Assist in areas of compliance, summary plan descriptions, IRS forms, non-discrimination tests, etc.
• Provide guidance and assistance with cobra compliance and administration.
• Provide ongoing advice and assistance to the city regarding pertinent legislative changes, court decisions and other works and their impact on group benefits and costs.
• Prepare marketing and education communications and materials regarding employee group benefits for employees and their families.
• Provide coverage documents and open enrollment support, including but not limited to, development of timeline, development of open enrollment materials, providing educational workshops and presenting changes.
• Assist in the development of wellness initiatives.
• Attend meetings and/or events concerning the city’s insurance matters, which may include wellness & benefits fair, city council meetings, open enrollment meetings, etc.
• Conduct detailed review, analysis and projection sessions with decision makers at key points throughout the year and, at a minimum, mid-year and pre-renewal.
• If requested by the city, prepare an analysis and recommendation of alternative funding arrangements.
• Conduct analysis of insurance programs with other local governments and/or organizations of similar size to compare best practices.
• Provide ongoing services and information to the city and employees to insure prompt and efficient claims processing.
• Provide personal assistance to employees requiring assistance with claims resolution matters.