The Vendor is required to provide consulting/brokerage firm will perform a full range of benefit program services (medical, dental, vision, and life) related to the acquisition, implementation, maintenance, communication, and enhancement of agency employee insurance benefits.
- As an organization that prides itself on providing world-class service to our customers, we also pride ourselves on providing our employees with top notch benefits coverage.
- Assist in the development of short and long-range goals and strategies, including making projections of potential savings.
- Provide analysis and recommendations based on utilization and performance reports, statistical and financial reports, and plan specific data.
- Assist the agency with a proactive approach to monitoring and analyzing experience trends, provide timely alerts on changing patterns and suggest appropriate recommendations.
- Provide financial, performance reviews and projection of employee contributions based on enrollment of fully insured plans and programs for current year and upcoming plan year.
- Provide financial, performance reviews and projection of employee contributions based on enrollment of fully insured plans and programs for current year and upcoming plan year.
- Prepare, provide and present various types of reports as needed, such as cost analysis for benefit changes, and other statistical, financial, forecasting, trend, or experience reports, as well as new products and audits, as requested.
- Provide quarterly management reports for all benefit products. Monthly reports required on the health insurance plan, as well as periodic meetings to discuss data and strategy.
- Provide a high level of customer service to our organization to include evaluation of claims data, submission of executive reports and reconciliation of accounts.
- Provide timely customer service and assistance to agency staff, employees and retirees with issues involving provider billing, claims, vendor service issues/problems, advocacy for services, disputes, interpretation of contracts and services, changes and general troubleshooting.
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