USA(Tennessee)
BMP-0043

RFP Description

The Vendor is required to provide for banking and card processing services.
- Depository services:                        
1. Provide standard services for processing checks        
2. Provide standard services for processing deposits at branch and remotely        
3. Provide supplies as needed, including the following:
• Bank bags or equivalent
• Deposit slips
• Coin and bill wrappers
• Endorsement stamps
• Credit card items needed: PCI-compliant electronic terminals and related supplies as necessary
• Remote deposit items needed      
• Night depository
• Monthly and annual analysis of cost to service account(s).
4. Provide downloadable access (or other electronic format) to cancelled checks for up to 5 years.
5. All images must be legible printed images (both front and back).
6. Provide appropriate software for access to view/download cancelled checks
7. Provide data files of cleared checks for reconciliation purposes
8. Last day of month cut-off for bank statements
9. Bank statements provided within seven (7) working days, either online or by mail.  
10. Provide same-type deposits / withdrawals within the accounts be identified in like fashion on banking statements;  for deposits, this includes, but is not limited to, in-person deposits at bank, credit card deposits by associated merchant numbers, ach deposits, etc.;  for withdrawals, this includes, but is not limited to, eft refunds / reimbursements by type (student, travel, payroll, etc.), ach withdrawals, etc.;  like transactions can be identified by numerical data (merchant numbers or text (withdrawal – payroll) or some combination of the two.  
11. Provide online all details provided by the payor for electronic deposits.
- Banking services:
• Standard services for processing checks
• Standard services for processing deposits
• Supplies requested
• Deposits accepted as specified; deposit slips and bank bags returned following business day (or equivalent)
• Night depository
• Electronic banking terminal
• Monthly and annual analysis of cost to service accounts
• Provide data files of cleared checks for reconciliation purposes
• Last day of month cut-off for statements
• Statements provided within 7 working days
• Purchase of federal securities
• Repurchase agreements
• Money market accounts
• Certificates of deposit
• Savings accounts
• Zero balance accounts
• Interest bearing checking account
• Email and/or mail notifications of returned checks
• Ability to send and receive domestic and international wires
• Ability to accept positive pay files indicating voided checks
• Provide cancelled checks in one of the ways stipulated; legible (front and back)
• Provide downloadable access (or other electronic format) to cancelled checks for up to 5 years.
• All images must be legible printed images (both front and back).
- Credit/debit card merchant services
• Deposits of major credit cards accepted
• Electronic verification of major credit cards
• Online services and reporting (proposers should include samples of all reports along with descriptions of whether they are real time or updated on a daily basis.
- Customer service    
• Provide a description of the customer service strategy for the institution’s accounts, including details such as staff commitments, designation of a primary account representative (required), procedures for handling customer inquiries, etc.
- Data and reporting
• Both standard reports as well as custom report capabilities.
• Its disaster recovery support.
• Proposer to define the ownership and portability of data as a result of expiration or termination of the contract.
• Proposer shall describe its long-term data preservation methodologies focusing on the mechanisms to ensure the long-term preservation and accessibility of customer data.  
• Also, include your established recovery time objective (RTO) and recovery point objective (RPO).
• Proposer shall describe its data residency when it comes to customer data in the form of current data storage, backups, restores, and archives.
- Contract Period/Term: 1 year
- Pre-Proposal Conference Date: May 20, 2025
- Pre-Proposal Questions Deadline Date: May 13, 2025    
- Post-Proposal Questions Deadline: May 21, 2025

Timeline

RFP Posted Date: Monday, 12 May, 2025
Proposal Meeting/
Conference Date:
Non-mandatory
Tuesday, 20 May, 2025
Deadline for
Questions/inquiries:
Wednesday, 21 May, 2025
Proposal Due Date: Monday, 23 Jun, 2025
Authority: Government
Acceptable: Only for USA Organization
Work of Performance: Offsite
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