The vendor is required to provide online textbook/bookstore services for college.
- We will continue to provide an on-site location for book distribution and plan for transitioning our in-store merchandizing services online.
- The efficient operation of full-service campus onsite and online bookstores in accordance with the requirements established by the college.
- Improve textbook/course materials affordability for students
- Lead the transformation from traditional textbooks to first day access digital course materials
- Improve customer satisfaction
- Provide skilled and professional individuals to assure quality performance of duties
- Obtain specified course materials and supplies, both required and recommended prior to the opening of each term.
- Optimize the financial contribution to county tech, while achieving the qualitative and service goals.
- Provide competent, skilled, and professional individuals to assure quality performance of duties; provide an organizational chart and minimal wage rate for each position.
- Create and implement effective strategies to reduce the cost of textbooks/course materials to students by offering a comprehensive textbook rental program, a strong used textbook program, an innovative first day access digital textbook/course materials program, company resources, and by utilizing emerging technologies.
- Provide exceptional value to customers by offering high-quality products and services at fair prices and multiple price points.
- Communicate and coordinate effectively and proactively with faculty regarding the use of all types of course materials.
- Website/Social Media: manage and operate a full-service website, and social media program on each campus.
- Environmental/Sustainability Practices: utilize environmentally friendly practices in its operation of the bookstores and shall abide by all college environmental/sustainability practices.
- Customer service:
• The opportunities to offer special merchandising, marketing, and/or assistance based upon the ongoing and unique activities of each institution, and, where and when appropriate, creating temporary selling points at various sites around the campuses in connection with special events and programs.
- Contract Period/Term: 3 years
- Questions/Inquires Deadline: February 17, 2025