The Vendor is required to provide a claims management software solution specific to student health services in a higher education environment.
- Solutions must comply with all applicable laws and regulations within the higher education environment and promptly implement compliance with future changes to laws and regulations.
- User interface
• Browser compatibility (if UI is browser-based)
1. Offers must identify all platforms and browsers compatible with the proposed solution.
• Client (if UI is installed on local systems)
1. Must identify all operating systems/platforms compatible with the proposed solution.
2. The solution should not require client-side java but, if required, must be compatible with the then-current version of java.
3. The solution must not require unsupported client-side plugins (i.e., Microsoft Silverlight, adobe flash).
• Mobile compatibility
1. If a mobile application is part of the proposed solution, at minimum, it must be compatible with iOS and android.
• Virtual desktop compatibility
1. Must identify if virtual desktop configuration is possible and, if so, what virtual desktop configurations are compatible with the proposed solution.
• Assistive technology compatibility
1. Must identify screen readers and assistive technology compatible with the proposed solution, including browser and screen reader combinations if applicable.
- Provide a supplemental accessibility statement including the following:
1. Confirm the offeror’s commitment to providing accessible solutions.
2. Processes and practices used to ensure accessibility, including the frequency in which the ACR is renewed and the process for resolving reported accessibility defects.
3. List of any unsupported or partially supported criteria in the ACR that have since been remediated.
4. Provide a roadmap, including target dates, for remediation of all applicable criteria in the ACR that are not listed as supported.
5. Any accessibility or usability features provided by the solution.
6. Describe any known accessibility limitations of the solution and known workarounds.
7. Any configuration or installation requirements to provide accessibility.
8. Contact information for reporting accessibility issues.
- University hosted or managed database services
• Solutions requiring university support must be compatible with one of the following currently supported database technologies: oracle or MS SQL; other technologies will be evaluated individually.
• Provide technical documentation regarding configuration and installation, including backup/maintenance scripts for the proposed solution.
- Contract Period/Term: 5 years
- Questions/Inquires Deadline: April 23, 2025