The vendor is required to provide one fully integrated, cloud-based collaborative emergency mapping solution designed to operate effectively in high-stress, time-sensitive situations, and that provides visualization maps enhancing emergency response, route planning, resource management, and coordination and collaboration between emergency communication dispatchers, incident command, and first responders.
- The solution must provide a comprehensive and interactive set of visual communication and collaboration tools that strengthen emergency preparedness and, in the event of a critical incident, optimizes incident command and control, improves response time, and fosters collaboration between command and first responders at the scene.
- Requirement:
1. Hosted cloud-based SaaS:
• Solution must be software as a service (SaaS) and cloud based.
2. Accessibility:
• Solution must be accessible from any county devices including but not limited to desktops, laptops, and mobile phone devices, using windows, android, or apple (iOS) operating systems.
3. Licensing:
• No limitation on access and number of users.
4. Backups:
• Solution must provide recoverable backups.
• Each offeror responding to include in its proposal a backup schedule and recovery procedures.
5. Security:
• Solution provides security by groups and individual users.
• Security must include minimum inquiry, add, update, and delete levels. security may apply to the screen, processes, and secured data items.
• This security must be enforced across all modules and queries, even those coming from an external source (i.e., reporting tool).
• Security functionality includes user/job role-based access, authentication (account management, password management and other account related activities) and single-sign on, mobile device business application access, database access security, etc., utilizing LDAP (lightweight directory access protocol) which supports single sign-on, account management, authentication, password policy, and access control services.
6. Integration with platforms:
• Solution must seamlessly integrate with existing county 911 dispatching and communication software, including integration with (a) central square enterprise computer aided dispatching software (cad software); and (b) rapid SOS and alert messaging software platforms
7. Real time access:
• Solution must be accessible in real time at the county’s 911 center and on mobile devices and tablets, enabling first responders to access up-to-date information during an emerging incident.
8. User-friendly:
• Solution must be intuitive, with an easy-to-navigate interface that is simple to use even under stress
9. Map orientation.
• All maps must be oriented as "north up" so that the north direction is positioned at the top of the map, providing a consistent reference point for orientation.
10. Static grid overlays:
• Solution produces maps with static gridded overlays so that county 911, command, and first responders are able to reference grid points during critical incidents improving communication, collaboration, and response
11. Macro views:
• Mapping provides a macro view of key landmarks, building structure, athletic fields parking lots, roadways, access points of egress and ingress, and the like.
• Macro views would be overviews of approximately 0.15 square miles.
12. Micro views:
• Mapping provides micro views of rooms, hallways, stairways, access points of egress and ingress, and the like.
• Micro views would be overviews of approximately 0.01 square miles.
13. Layer breakdown:
• Solution provides a breakdown of various layers within a building, and at a site, such as building floors, external areas, and key infrastructure, to allow first responders to focus on relevant information.
14. Identification of key landmarks and critical features:
• Solution must clearly identify, and mark important features such as automated external defibrillators (AEDS), stop-the-bleed kits, locations, gas shut-offs, fire extinguishers, fire hose extensions, emergency exits, and the like.
15. Customizable site-specific labels:
• Solution must have the capability to add customized labels and nomenclature, including room names, hallways, stairwells, external doors, and key utility locations.
• These labeling conventions, especially for site locations that are school sites, are important so that the school site locations are labeled with the commonly used nomenclature of the students, such as “MS. jones’ room,” or the “english” room.
16. Clear communication with icons and labels:
• Simple, easily understood imagery and labeling to facilitate quick communication and decision-making with a common operating picture for county 911, real-time intelligence center, and first responders in the field.
17. Integrated floor plans and aerial imagery:
• Solution must depict high-resolution floor plans (600 dpi [dots per inch] or greater), integrated with the best available aerial imagery (less than two years old and a six-inch aerial resolution or better), to provide accurate, real-time situational awareness of the area.
18. Printable maps:
• Solution allows for the printing of maps in case digital access is unavailable, ensuring hard copies are available for use during emergencies.
- Contract Period/Term: 1 year
- Questions/Inquires Deadline: May 06, 2025