The Vendor is required to provide a turnkey e-commerce solution for ordering custom-branded promotional items and apparel.
- Ensure brand compliance, integrate with university purchasing processes, and provide customer support.
- The vendor will design, build, and manage an online storefront accessible to all faculty and staff.
- To implement a centralized, branded online storefront for custom merchandise and promotional items that:
• Simplifies ordering across university departments
• Ensures adherence to brand guidelines
• Reduces administrative burden
• Operates with no upfront costs to agency
- Required services
• Develop and maintain an agency-branded online store for faculty and staff
• Offer a full catalog of promotional items (t-shirts, mugs, banners, etc.)
• Ensure all products adhere to agency brand standards and receive logo approval through proper licensing protocols
• Provide proofing, fulfillment, and shipping services
• Offer customer service and order tracking support
• Integrate with agency purchasing systems (e.g., IDTS, POS, fund/cost centers)
• Provide monthly/quarterly reports on usage and sales
• Offer secure login and role-based user permissions
- Preferred features (bonus criteria)
• Automated quote, proof, and approval workflow
• Live inventory management
• Revenue share model
• Optional bulk or special event ordering support
• Optional localized support in central state.
- Contract Period/Term: 2 years
- An Optional Non-Mandatory Pre-Proposal Conference Date: May 5, 2025
- Questions/Inquires Deadline: May 5, 2025