The vendor is required to provide from qualified financial institutions with the intent to enter into a contract for an electronic payable’s solution.
- The county has a strong desire to ensure a seamless integration and ease of use with the current payment processes and platforms.
- The county is seeking a virtual card program incentive from the partnership with a banking institution for utilization of the virtual card system by its vendors.
- The banking institution is expected to have a system of vendors in their existing virtual card system with other agencies and organizations.
- The county currently utilizes sap and is seeking a banking institution that can integrate its secure file transfer platform (sftp) with both sap as well as the payment works platform.
- The county utilizes payment works for vendor onboarding, where vendors provide their tin, select their payment method, and payment works assists in the validation of the vendor's information.
- The intent of the county is for the vendor to utilize the payment works system as an intake tool, selecting the virtual card as their preferred payment method, therefore the county is requiring the bank have the ability to integrate with and work effectively with payment works.
- The county requires that the dedicated customer support team respond within 24 hours to all vendor responses.
- The county requires that live representatives be available during normal business hours (8am to 6 pm pacific time) to field and respond to vendor and county inquiries and program issues
- The county expects a dedicated account executive with experience in the virtual card program to be assigned to the resulting agreement.
- The county requires that the banking institution collaborate with the county's department of technology and the department of finance on a cross-platform integration.
- The virtual card program incentive (rebate rate) due to the county is a result of the county's total qualified charge volume of the virtual card program.
- The county would prefer payment terms of 14/28 where offered; however, this is not required and vendors may provide alternative payment terms that are utilized.
- Contract Period/Term: 1 year
- Questions/Inquires Deadline: May 15, 2025