The vendor is required to provide a unified, comprehensive enrollment management system (ems) solution for the graduate school at university.
- The ems will be used primarily for managing graduate admissions and enrollment processes but should also support other administrative needs across the university.
- A cohesive system that supports the entire student lifecycle is essential to ensuring seamless integration across all stages of student engagement.
- Provide the services of discovery, development, installation, and integration of the features and components required to meet or exceed the requirements.
- Provide the services of discovery, development, installation, and integration of the features and components required to meet or exceed the requirements.
- Provide a solution that supports the increasing number of applications and enrollment management processes.
- Application and workflow management to include live, autonomous control of application details, customizable application review workflows, and dynamic processes to accommodate deferral requests, decline reconsiderations, and other application changes.
- Solution shall integrate seamlessly with existing systems, including internal databases, atcas, businesscas, csdcas, ptcas, sophas, slate, targetx, caspa, hampcas, banner, standardized test integrations, and other relevant platforms.
- Solution shall serve as a unified repository for applicant/student data and documents, including large files without performance degradation.
- Solution shall support expanded digital management of the entire enrollment progression—beyond prospect and application processes—while requiring minimal to no additional staff to administer and maintain these capabilities.
- Solution shall include functionality that enables an entirely fee-free application experience.
- Solution shall accommodate a broad range of users (over 800 personnel, including recruiters, administrators, faculty, committee members, and advisors), supporting their needs from a student’s first inquiry through graduation by providing role-based access, collaboration tools, and secure data sharing.
- Solution shall provide a portal for students to access relevant information at varying stages of their progression, including as an applicant.
- Solution shall have stable and consistent performance during peak times in the academic calendar year.
- Solution shall offer extensive customization capabilities to meet the specific needs of different departments and programs.
- Solution shall include robust communication tools for email, WhatsApp, SMS, and other channels to enhance engagement with applicants and students.
- Solution shall include the ability to easily build communication sequences triggered by key or missed milestones (e.g., program of study submission, incomplete items at select student stages).
- Solution shall have a comprehensive reporting engine/dashboard for analysis of responses and operational metrics.
- To include ability to track progression from admission to completion, including non-course milestones (e.g. qualifying exams, conferences, publications, etc.).
- Solution shall provide direct support for both prospective applicants and university users (including faculty, staff, and administrators) to ensure a seamless experience from initial inquiry through to enrollment and student record management.
- Solution shall create, save, and run complex queries for ongoing tracking (e.g., students missing a form, or who have not completed a milestone).
- Solution shall support data migration from existing systems to ensure a smooth transition.
- Solution shall have secured web access (https) and comply with relevant data protection regulations.
- Contract Period/Term: 1 year
- Non-Mandatory Pre-Proposal Date: April 14, 2025
- Questions/Inquires Deadline: April 14, 2025