The vendor is required to provide to replace its outdated enterprise ticketing system with a modern SaaS solution.
- the lack of integration with our enterprise resource planning (ERP) system and limited reporting and ticket resale capabilities results in data inconsistencies and operational inefficiencies
- The evolving demands of both our staff and patrons, the city aims to implement a modern, secure, reliable ticketing system
- For city staff, this system will streamline internal operations, ensure secure financial transactions with PCI-compliant payment processing, and enable data-driven decisions with comprehensive reporting.
- The city’s primary objectives in seeking a new ticketing and event management solution include:
• Provide a user-friendly experience
• Optimize performance and event experience through flexible ticketing
• Guarantee secure (PCI compliant) and efficient payment transactions
• Enable effective management and analysis
- Services provided must include all necessary software, training, and support for implementation and ongoing maintenance.
- Contract Period/Term: 1 year
- Questions/Inquires Deadline: April 17, 2025