The vendor is required to provide a learning management system (LMS) capable of providing an integrated module that can accomplish registration, training, payments, exams, and a database to track certifications and licenses.
• Self-service registration for internal and external customers and staff
• The registration system prevents duplicate entries (class sign-up, names of users) the ability to combine or change registrant's information, like name, address, if a second account is found.
• On-line training-instructor led or self-paced
• Timed exams and randomized question bank
• Database to track certifications/licenses and provide a public-facing search for our customers
• Ability to perform data analytics
• Accept payments
• Automated responses regarding class information, payments, and changes made to trainings and such.
- The preferred system will be a single comprehensive and easy-to-use solution that includes:
• An online integrated single sign-on, registration, training, examinations and certification/license tracking system.
• Must accept payments, either from a 3rd party co-sponsor of a course, from all sources (credit, bank, check, PayPal, venmo) or payment can be made directly to agency.
• Ability to import and track payments from 3rd party source is needed.
• Self-service registration and information management by students.
• Allow students to change class registration. (Cancel and register for a different class)
○ Maintaining personal info, and certification renewal dates.
• Option for the user to change personal information: employer, phone, and address.
• Provide customizable automated email/text notifications about class information.
• Expiring certifications/licenses notifications.
• Class availability, registration opening, and waitlist options clearly accessible.
• Certification/license complete emails sent to students and whomever they wish to notify.
• The student will provide an email address under their profile.
• Employer notification of student registration, class status and completion.
• Ability to grade and input paper exams for in-person classes.
• send notification of upcoming certification expiration to program and student.
• the ability to provide multilingual support for all modules and interfaces including mobile and administration modules including language displayed on webpage as well as converting languages during online class or tests.
• Ability to add user profiles with predetermined levels of access to build training materials including videos, exams, graphs, and more.
• People such as system administrators, students, teachers/presenters and agency representatives.
• Online training
○ Instructor-led live or recorded
○ Self-paced
○ Students and admin can verify attendance in recorded training
○ Hybrid option of online or in-person training
• User authentication
○ Allow only one device per login per training session
○ Provide multifactor verification (code sent)
○ Options for unique log-in and ability for company representatives to log-in and register multiple registrants
• Options for data analytics
• Ability to upload common file types (word, excel, pdf, jpg, PNG, mov or mp4).
• Searchable database for certification, people, businesses, or classes.
• Ability to search by type of certification, name, employer or year for examples.
• Archiving capability of expired certifications, re-instate profiles, ability to inactivate or suspend.
• require reason for suspension
• Ability to upload a certificate from another state or such to profile like a reciprocity certification.
• Ability to add/update worksheets and formulas
• Classes and exam
○ Ability to assign pre-requisite or core classes
○ Ability to track attendance in live and virtual class settings
○ Ability to observe students when taking the test online
○ Ability to safeguard students from not saving pictures of the exam or printing.
○ Training for live presentation, record and be available 24/7
○ Ability for admin to review essay questions
○ Immediate test results to test taker and upload to the database
○ 30+ students taking the exam concurrently
○ Randomization of test questions (80 questions randomized to 50)
○ Variability of exam-type questions (multiple choice, essay, t/f, order sequence)
• Ability for presenters/instructors to add their material: bio, PowerPoint, exam and such.
• Ability for outside instructors to have limited access to the system to facilitate classes and/or upload course materials.
• Ability for more departments/organizations to readily find certifications and utilize the same LMS for training purposes
• Import and export training completion information to another entity, such as agency, automatically.
• Deliver interactive, engaging, and accessible transportation education courses.
• Support a variety of content types, including videos, quizzes, simulations, and regulatory documentation.
• Track learner progress, certifications, and compliance with transportation industry standards.
• Provide robust reporting and analytics for administrators.
• Scale to accommodate 1,500 users with a possibility of 3000 for future growth.
• Integrate with existing systems [e.g., HR software, fleet management tools, etc., if applicable].
- Questions/Inquires Deadline: May 16, 2025