The vendor is required to provide that legal and collection services for city departments and agencies concerning delinquent accounts, and to have access to collection related consulting services.
- Funds gross of any fees is the property of the city and shall settle directly to a city-owned bank account.
- Funds shall be deposited daily by either electronic or physical delivery into a city-owned bank account. any third-party service handling funds for transport to the bank shall be bonded; the city’s preferred method for physical bank delivery is via armored courier.
- Credit card payments shall be processed through a city-owned merchant identification code (MID) issued by the cash management section under the existing merchant services agreement managed therein.
- Any third-party system integrations shall certify to process with the city’s existing merchant services provider prior to implementation
- Systems, payment architecture and procedures implemented shall be currently certified payment card industry data security standard (PCI DSS) compliant, be reviewed and approved by the cash management section and city’s data security team and/or identified as out of scope by the city’s data security team prior to selection or implementation.
- Systems, payment architecture and procedures shall comply with the national automated clearing house association (NACHA) and applicable rules and regulations surrounding when processing electronic funds transfers.
- Wire payment mechanisms shall be reviewed and approved by the cash management section prior to implementation.
- Any additional payment, receipt, cash handling or banking products or services such as lockbox, online services, point-of-sale or other receipting or transfer mechanisms shall operate using the city’s currently contracted providers as overseen by the cash management section.
- If a business need cannot be met with currently contracted providers, the proposed solution and processing structure shall be reviewed and approved by the cash management
- If a third-party is involved in the payment, receipting, cash handling or banking process, the initiating city department or designee shall coordinate the structure, process and implementation with the cash management section and the third-party.
- All payment, receipting, cash handling or banking structures and processes shall be reviewed and approved by the cash management section prior to selection and implementation.
- The city’s department of finance has final approval of all payment, receipting, cash handling or banking structures and processes.
- Contract Period/Term: 4 years
- Questions/Inquires Deadline: February 19, 2025