The vendor is required to provides a broad range of services to the community including but not limited to serving legal documents, same day courier services and timely transport of documents including but not limited to e-filing and e-recording.
1. Process services
- Timeline of service of process shall be defined as:
• same day – pick-up and service attempted same business day per instruction. the same day service Shall be based on the vendor’s pick-up cutoff time noted on attachment 08 – organizational profile.
• Special – picked-up outside of scheduled daily run and service attempted per instructions.
• Routine - first attempt within 72 hours (3 business days) of the order date issued by the agency
- Attempt service of process up to three (3) times, at various days and times within a timeline of ten (10) days between the first attempt and the last attempt.
2. Legal compliance
• Ensure that the service is providing in accordance with the applicable rules of civil, family and criminal procedure, other court or administrative rules and relevant statutes.
• Service on a partnership, corporation, other entity or minor shall be as prescribed in the rules of civil and family law procedure.
3. Proof of process service
• ensure an affidavit of service is provided to the eligible agency and filed with the court in a timely manner.
• At the option of the eligible agency, the completed proof of service form may be sent to the eligible agency via electronic mail.
• Keep detailed records of each service attempt, including dates, times, and outcomes.
this documentation may be needed in court or for legal purposes
4. Payment for process services
• All requests for payment for both successful and unsuccessful service must include:
a. Successful service – affidavit of services and proper filing with the court
b. Unsuccessful service – affidavit (or report) of non-service.
• The contractor agrees to provide one applicable fee or discounts for multiple parties served at the same address.
• Mileage shall be charged one way only for service attempts made or attempted at the same time and place, regardless of the number of parties or the number of papers served or attempted, only one charge for travel fees shall be made for such service or attempted service.
- Courier services.
1. Timeline of service of process shall be defined as:
• Same day – picked-up and delivered same business day per instructions. the same day service shall be based on the vendor’s pick-up cutoff time noted on attachment 08 – organizational profile.
• Special – picked-up outside of scheduled daily run.
• Routine – documents picked-up and delivered on regular run.
2. Service for routine matters shall be rendered within forty-eight (48) hours.
• Service for emergency matters shall be rendered on a “same day” basis (24 hours) if specified by the eligible agency.
- E-filing
• Upfront costs for the service shall be borne by the contractor and the contractor shall invoice for the cost of the service plus a firm fixed handling fee.
• Proof of filing (conformed copy) shall be furnished to the ordering agency within twenty-four (24) hours of the filing date
a. In the event filing is done on a Friday or a day before a holiday, proof of filing shall be provided on the next work day.
b. Filing service shall be rendered on a “same day” basis with conformed copies of filing delivered to the appropriate judicial or hearing official, or other instructions provided by the ordering agency
- E-recording
• the contractor shall provide service to e-record documents with any county, either directly with the county or through a third-party service as directed by the county.
• upfront costs for the service shall be borne by the contractor and the contractor shall invoice for the cost of the service plus a firm fixed handling fee.
• Proof of the recording shall be furnished to the eligible agency within twenty-four (24) hours of the recording date.
a. In the event filing is done on a Friday or a day before a holiday, proof of recording shall be provided on the next work day.
b. Recording service shall be rendered on a “same day” basis or as specified by the ordering agency.
- Notary services
• A notary public is responsible for witnessing the signing of important legal documents, such as contracts, wills, affidavits, and powers of attorney.
• They ensure that the person signing the document does so voluntarily, without coercion, and understands the contents
• Certify that the signature on a document was made by the person named in the document.
a. Client shall present valid, government-issued identification (e.g., passport, driver’s license) at the time of the notarial act.
b. Administer an oath or affirmation to the person.
c. Ensure that all documents requiring notarization are complete and free of blank spaces, except were allowed by law.
- Contract Period/Term: 1 year