The Vendor is required to provide public records requests software as a service (SaaS) platform and accompanying service package.
- The software should also provide a way for the progress of a request to be tracked both by the requester and the staff involved in the fulfillment process.
- Provide a prebuilt but configurable process that can be used for the submission and subsequent fulfillment of public records requests.
- Should conform to all legal requirements, including but not limited to the state public records act, and meet all requirements of the act by or before April 24, 2026.
- Provide service and support for the software as service (SaaS).
- Vide information regarding Firm history, names and credentials of potential project managers, location of home and branch offices, honors, awards, certifications (if any) and areas of specialization (if any), etc.
- Public records request is submitted via the software, the city’s public records officer must then be able to completely facilitate the fulfillment of the request and any/all necessary communication regarding the request utilizing the software, meaning all activity for each request the city receives stays in one place and can be easily reviewed at any time.
- Contract Period/Term: 2 years