The Vendor is required to provide comprehensive services to support the website development, redesign, and deployment for agency:
- Website Development and Redesign
• Conduct a thorough needs assessment in collaboration with internal and external stakeholders.
• Design a modern, responsive, and visually appealing website aligned with agency branding and strategic goals.
• Ensure compliance with section 508 and wcag2.1 accessibility standards.
- Web content management system (WCMS)
• Develop a secure, user-friendly WCMS that enables agency staff to independently manage both public-facing content and internal functionalities.
• Implement role-based access controls for efficient and secure content administration.
- Features for external users
• Build intuitive service directories with robust search functionality and navigation tailored to diverse audiences.
• Provide accessible and well-organized information on programs, events, and resources.
• Integration online tools such as contact forms, appointment scheduling, and feedback systems.
• Ensure mobile optimization, search engine optimization (SEO), and a secure donation portal.
- Features for internal users
• Enable secure staff access via active directory, duo, or office 365 integration.
• Integrate with internal systems (e.g. HR portals, financial, or document management platforms)
• Support uploading, managing, and sharing of internal documents and reports.
• Ensure compatibility with internal hosting via IIS.
- Content strategy
• Collaborate with agency to audit and refine current content for both public and internal audiences.
• Provide recommendations for improved navigation and content organization.
• Design should consistently reflect the center’s mission, vision, and values.
• Apply consistent branding across all content elements, with guidance led by the director.
- Accessibility for All: Our commitment to inclusivity will shine through with a website that meets WCAG 2.1 AA accessibility standards. Every individual regardless of ability, will be able to engage with our content seamlessly, including those who rely on screen readers, alternative text, and intuitive design.
- A Platform for Growth - this website will be a foundation for future innovations, designed to adapt and scale as technology evolves; features like multilingual support, analytics for understanding user engagement, and opportunities for integration with emerging technologies (such as virtual mental health support tools) will ensure our digital presence remains relevant and impactful.
- Community Collaboration and Partnerships
• Strengthening partnerships with schools, employers, law enforcement, and other community organizations.
• Engage stakeholders in the planning and delivery of services.
• Enhance community advisory council with representation from diverse groups, including underserved communities.
- Focus on Workforce Development
• Increase recruitment and retention of qualified mental health, qualified intellectual and developmental disabilities, and substance use professionals.
• Offer scholarships, internships, and incentives to attract talent to underserved areas.
• Provide ongoing professional development and certifications for staff.
- Contract Period/Term: 1 year