Special Education Complaints Investigators Services

The vendor is required to provide special education complaints investigators services for investigating alleged violations of special education law, which may include onsite visits and issuing a written report containing their findings of fact.
- Requirements:
• Communicate within reasonable response time with the agency
• Produce invoices consistently, in consultation with the agency
• Disclose potential conflicts of interest
• Review of documents pertaining to a complaint.
• Preparation as required such as organizing information, scheduling on-site visits/interviews with parents and school district.
• Fact-finding and evidence gathering pertaining to complaint information and allegations.
• Generate a written report based on allegations including findings of fact and conclusions as they relate to the allegations in the complaint.
• Provide the special education complaints coordinator with reports that detail the allegations, findings of fact, and recommendations to the commissioner of education.
• Prepare monthly reports to be submitted in conjunction with each monthly invoice; each report will itemize the preparation, actions, meeting time, travel time and other activities related to a complaint investigation assigned.
• Participate in trainings as provided by the special education complaints coordinator
• Participate in quarterly team meetings provided by the special education complaints coordinator.
- Contract Period/Term: 3 years