The vendor required to provide background screening vendor with demonstrated expertise in the areas of employment background screening and education verification.
1. Employment history verification:
• Provide employment history that includes the name of employer, dates of employment and job title.
• For the purpose of verifying employment, contact at 50% of the references listed on the application, unless only one supervisor is listed, in which case that supervisor will be contacted, in addition to human resources.
• Provide verification of the last ten (10) years of employment and any gaps in employment over six months.
• If less than ten years employment, verify all employment history.
• Provide in writing the name of investigator, and the name and title of contact with phone number, fax number, email address or website, and date of contact.
• Complete and provide united states employment history verifications within six (6) business days.
2. Security:
• Provide mechanisms in place to ensure security of:
o Administrative systems (access to information by customers or vendor employees)
o Technical systems (production, hosting, and development and staging environments)
o Customer accounts
• Provide password policy (specific password requirements, frequency of password changes, procedures for lost user ids and passwords).
• Identify measures in place to secure sensitive consumer information.
• Provide policies regarding proper maintenance and disposal of personally identifiable information.
• Provide data recovery and backup system and notification process and timeline for delivery of requested data.
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