Background Screening Services

The Vendor is required to provide comprehensive background screening services, including employment verification, education verification, and reference checks to support agency hiring and workforce compliance needs.
- Requirement:
1. Employment verification
•    Verification of prior employment, including employment dates, position and title, and eligibility for rehire when available
•    Verification via direct contact with prior employers and electronic employment verification databases
•    Documentation of verification results in a secure and accessible format
2. Education verification
•    Confirmation of degrees, diplomas, and certifications such as CPR, BLS, etc.
•    Verification of dates of attendance and graduation
•    Confirmation of institution accreditation where applicable
3. Reference checks
•    Contacting professional and personal references (3 per applicant)
•    Documentation of information provided by references
•    Verification of applicant provided information
4. Compliance and regulatory requirements
•    Comply with the fair credit reporting act (FCRA) and all other applicable federal, state, and tribal laws
•    Provide appropriate candidate disclosures and obtain written authorizations prior to conducting background checks
•    Follow equal employment opportunity (EEO) and anti-discrimination requirements
•    Maintain compliance with all applicable tribal laws and ordinances
5. Data security and privacy requirements
•    Data encryption at rest and in transit
•    Access control and authentication safeguards
•    Secure data retention and destruction practices
•    Incident response and breach notification procedures
•    27001, or equivalent frameworks
•    Secure hosting and data residency practices consistent with tribal and federal requirements
6. Reporting and service levels
•    Secure online portal or equivalent system for report delivery
•    Status updates and progress tracking
•    Standard turnaround time commitments for each type of verification
•    Customer support availability and escalation procedures.