Government in Georgia issued “Social Media and Customer Feedback Dashboard” (IFB (Invitation for Bid)). Solicitation SEO-0151 closes on October 7, 2026. Eligibility: USA Organization. Submissions via Email.
Provide a centralized, AI-enabled data platform to consolidate passenger feedback, operational metrics, and engagement data from multiple sources into a unified system.
- Objectives
• Develop a cloud-based dashboard capable of real-time and historical data aggregation and visualization.
• Integrate social media and online sources to capture and analyze customer sentiment and engagement related to HJAIA.
• Provide data-driven insights to identify opportunities for business improvement and revenue growth.
• Deliver quarterly, monthly, and weekly trend reports to inform CX strategies and operational decisions.
• Enable seamless integration with Microsoft Power BI for visualization, reporting, and analytics.
- Social Media Platforms: -Twitter/X, Facebook, Instagram, TikTok, YouTube, LinkedIn, Reddit, Threads
- Web / Review / Search Platforms: -Google, Bing, TripAdvisor, Yelp, Expedia, Medium, and online travel forums
Proposals for SEO-0151 are due by October 7, 2026.
Government, Georgia.
USA Organization.
Submissions are accepted via Email. Follow the instructions in the solicitation documents.
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