Digitization Acceleration Services

The Vendor is required to provide for a digitization acceleration that consists of professional advisory services, development of system capabilities and transfer of knowledge and system solutions to enable agency to innovate at a large enterprise scale.
- Aims to identify digital advisory and product development vendors capable of meeting its current and future innovation and digital modernization needs.
- Provide to understand capabilities in the marketplace surrounding rapid digital technology modernization, ensuring organizational readiness for, and innovative uses of, AI and GenAI and other emerging technologies in the transit industry.
- Part of its charter is to build internal capacity to continuously experiment, innovate, and deploy modern, digital capabilities to advance agency mission.
- Low cost, rapid prototyping capability to solve emergent and strategic problems such as proactive maintenance;
- Apply emerging technologies, such as AI, by building experiments around high value use cases without sacrificing security or data privacy;
- Identify gaps in the ecosystem, along with a make or buy decision-making methodology, to further integrate and solidify the digital ecosystem;
- Development of a roadmap for an integrated digital ecosystem that can support an organization’s future evolution.
- These will be the testbed for the rapid digital acceleration of a modern product team structure, analogous to commercial Research and Development teams, providing end-to-end solutions: advisory services, prototype development capability and behavioral, human-centered design:
•    Digitization of critical safety handbooks and standard operating procedures to improve search capability to return relevant results;
•    Mobile application to streamline and facilitate work order completion;
•    Digital platform to facilitate bus fleet maintenance and troubleshooting.

- Questions/Inquires Deadline: August 20, 2025