Enhancement Policy Manual Revisioning and Digitization Services

The vendor required to provide enhancement policy manual revisioning and digitization of the enhancement policy manual (EPM) is resource-intensive and largely manual, creating risks related to duplication, formatting inconsistencies, version control, and usability.
- Requirement:
1. EPM review and streamlining
•    Conduct a comprehensive review of the existing EPM content 
•    Identify and address duplication, repetition, inconsistencies, and structural inefficiencies 
•    Draft revised versions of policy content aligned to agreed templates and standards 
•    Support the development of clear policy structure suitable for digital presentation 
•    Document recommendations and rationale for structural changes 
•    Identify where EPM content aligns with, references, or is informed by applicable legislation, regulations, and policy direction, and flag any areas requiring clarification or validation by agency policy teams
2. Digitization preparation and modernization
•    Prepare EPM content for upload to the platform, including formatting and structural mapping
•    Develop templates that support ongoing digital maintenance and future policy updates 
•    Advise on quality assurance, version control, and content governance processes 
•    Support usability considerations, including navigation, accessibility, and searchability 
•    Contribute to knowledge transfer and change-management materials, as required 
•    Preparation for digitization includes:
o    Structuring and formatting content to align with digital publishing standards 
o    Supporting content mapping and navigation recommendations 
o    Ensuring accessibility and usability considerations are reflected in content structure.