Social Media Management Platform

The Vendor is required to provide a social medial management platform designed to allow staff to pre-schedule posts, plan strategy, engage customers, and track insights and metrics for monitoring agency social media through one software across all platforms.
- This software will assists staff with executing the agency’s social media communications plan and strategy.
- Provide a Social media management platform which allows us to design, plan, and execute our agency’s owned and social media strategy.
- Requirements:
•    A minimum of 10 Ad profiles with Social Advertising and Unlimited Boost Spend.
•    5 limited User Roles (User with limited or custom social network permissions).
•    Daily Sample Rate – 5 Topics
o    Sampling Topics with 3,000 mentions per day
o    Unlimited Quick Search on 30 days’ data
o    Data Saved per Topic for 13 months rolling period
•    Al option for data collection and analysis.
•    Customer engagement across all platforms.
o    Al Chat box for FAQ
o    Inbox Monitoring across all platforms.
•    Access to Agency support, Customer Success & implementation resource to help maximize platform usage and help achieve agency goals.
- Product/Service:
•    Social Media Management Platform with an option for Single sign-on (SSO).

- Contract Period/Term: 3 years
- Questions/Inquires Deadline: September 11, 2025