Employee Assistance Program Services

The vendor is required to provide for the employee assistance program for all full-time employees.
• EAP and work life program with up to six (6) face-to-face sessions per incident with referral to insurance if indicated.
• Full implementation, employee and supervisor orientations and ongoing awareness campaign including brochures, wallet cards, posters, flyers, and 3 monthly newsletters)
• 24/7/365 toll free call center with risk assessment, immediate in-house crisis stabilization, and referral to counselors.
• Teen help line 
• Safe ride program
• Fifty hours of onsite training sessions. (Orientations for employees and supervisors and benefit and health fair are included and not subtracted from this number of hours.) 
• Monthly interactive webinar
• Online training
• Designated account manager unlimited management consultations 
• Workplace toolkits
• Procedural and management referrals 
• Case management
• Extended care referrals
• Quarterly utilization report, annualized utilization report, and end of year return on investment report 
• Drug free workplace program
• Unlimited on-site critical incident response 
• Work life standard telephonic concierge service 
• Customized website
• Legal and financial services 
•  Identity theft services.
- Contract Period/Term: 3 years
- Questions/Inquires Deadline: July 10, 2025