Resident Training Program Staffing Services

The vendor is required to provide resident training program staffing services to equip residents with professional skills and workplace readiness through structured employment and development opportunities.
- Staffing and payroll services
•    Administer all payroll functions, including:
o    Timekeeping and attendance tracking
o    Wage payments and tax withholdings - process weekly payroll, including withholding taxes, issuing w-2s, and ensuring compliance with applicable labor laws.
o    Benefits administration (if applicable)
o    Workers’ compensation and unemployment insurance
•    Ensure compliance with all applicable labor laws and regulations.
- Human resource management
•    Coaching and counseling: working in partnership with the housing authority, address performance issues, provide feedback, and support personal development. 
•    Performance management: have ongoing communication with the housing authority regarding the trainee’s performance and work in partnership to address issues that arise. 
•    Attendance management: track and manage attendance, including tardiness and absenteeism. 
•    Conflict resolution: work in partnership with the housing authority to mediate workplace disputes and maintain a positive work environment. 
•    Support a fair and consistent disciplinary process, including documentation and corrective action plans. 
•    Policy enforcement: in partnership with the housing authority, have policies in place to address staff related issues such as frequent absenteeism and tardiness, unprofessionalism, violence in the workplace, performance related issues etc. 
•    Ensure adherence to workplace rules and housing authority policies.
•    Recruitment: lead agency recruiting housing authority residents (public housing) and participants (HCV) to join the trainee programs. 
•    Market the program, do initial screening followed by joint interviews with the housing authority. 
•    Housing authority also does due diligence to ensure that the client is suitable for the program and not in violation of agency policies.
- Professional skills development
•    Resume writing: assist participants in creating professional resumes tailored to their career goals. 
•    Interviewing skills: conduct mock interviews and provide feedback to improve confidence and performance. 
•    Job readiness workshops: cover topics such as time management, teamwork, and workplace etiquette. 
•    Career coaching: guidance on job searching, workplace expectations, and long-term employment planning. 
•    Professional training: provide professional workplace related training addressing topics such as emotional intelligence, bullying in the workplace, cultural relevance, time management, conflict resolution, etc.
- Reporting and communication
•    Provide regular updates and reports to the housing authority on:
o    Participant progress and performance
o    Training completion
o    HR incidents and resolutions
•    Maintain open communication with housing authority staff to ensure alignment with program goals.

- Contract Period/Term: 2 years
- Pre-Proposal Meeting (Non-Mandatory) Date: September 29, 2025