Maintenance Operations and Staffing Services

The Vendor is required to provide maintenance, management, operations, and staffing services that meets agency quality and service standards, in order to provide a safe and functional waterpark and community pools that meet the needs and desires of our citizens.
- Any deviation from the minimum specifications is acceptable only if it exceeds the stated requirements or enhances the quality and reliability of service.
- Failure to comply with these standards may result in termination of the contract.
- Responsibilities include managing all daily operations during scheduled hours while ensuring professional, consistent enforcement of safety rules and policies.
- Exceptional guest service and community engagement are expected, supported by unannounced audits and live rescue drills to maintain operational readiness.
- Staffing duties include recruiting, certifying, scheduling, and supervising lifeguards, instructors, guest service teams, and managers. 
- Provide professional development and ongoing in-service training, maintaining staffing levels that meet or exceed industry safety standards.
- Monthly invoices must detail costs, services provided, and any credits due to closures. Incident reports, maintenance logs, and chemical records.

- Contract Period/Term: 1 year
- Questions/Inquires Deadline: October 10, 2025