Elections Temporary Staffing Services

The vendor required to provide temporary staff are also needed to assist the candidate filing and election night reporting team in operating candidate filing help desk phones for the division.
- Temporary staff requirements
1. All temporary staff the contractor provides shall meet the requirements below:
•    Temporary staff must be familiar with general office procedures and possess exceptional customer service skills. 
•    Temporary staff must possess the willingness and aptitude for answering and returning live phone calls after training by agency. 
•    Temporary staff must have the ability to pay strict attention to detail and communicate effectively with the public and all levels of staff. 
•    Temporary staff must be able to follow verbal and written instructions. 
•    Temporary staff must be able to work independently and, in a group, or team setting. 
•    Temporary staff must have at least basic knowledge of microsoft office (outlook, word, excel). 
•    Temporary staff must be familiar with using the internet, phones, and other standard office equipment. 
•    Temporary staff must always represent the agency in a professional manner and remain non-partisan. 
•    Temporary staff must be able to stand for extended periods of time. 
•    Temporary staff must follow all agency policies and procedures. 
•    Temporary staff must adhere to a business casual dress code. 
•    Temporary staff are responsible for their own transportation and parking needs and costs (paid parking is available near/around agency building). 
•    Temporary staff may be required to follow all health and safety protocols determined by the agency.
2. Voter hotline staff bi-lingual requirements:
•    Provides election materials and services in English, Spanish, Chinese (Mandarin), Hindi, Khmer, Korean, Japanese, Tagalog, Thai, and Vietnamese. 
•    Provide at least 5 workers each day that are bilingual (English and Spanish), with a proficient level of English and Spanish.
•    The secretary of state may request additional bi-lingual temporary workers that are fluent in Chinese, Hindi, Khmer, Korean, Japanese, Tagalog, Thai, and Vietnamese.
3. Staff requirements for candidate filing and election night reporting:
•    Temporary staff must be able to perform data entry. 
•    Temporary staff must be able to proof various documents. 
•    Temporary staff must be able to lift a minimum of 15 pounds. 
•    Temporary staff must have an intermediate knowledge of microsoft office (outlook, word, excel).

- Contract Period/Term: 2 years