Residential Staff Core Training Services

The vendor required to provide residential staff core training (RSCT) support the administration, validation, payment processing, and reporting functions necessary to incentivize timely completion of required development training of administrators and child care staff at agency across state.
- Requirement:
1. Program management and fiscal management:
•    Serve as the fiscal agent for RSCT;
•    Manage RSCT incentive payment funds totaling $2,463,600; and
•    Distribute incentive payments to eligible agency.
2. Application design and management: 
•    Allow agency to submit applications upon meeting incentive eligibility requirements;
•    Capture required application data elements;
•    Support receiving documents, including training certificates;
•    Allow customization to capture additional benchmark or performance indicators as directed by department; and
•    Protect sensitive and financial information consistent with state security requirements.
3. Application requirements: 
•    Agency primary contact name, email address, and phone number for purposes of incentive application;
•    Name of each child care staff member and the administrator team assigned to each agency and group home facility;
•    Collection and maintenance of training completion documentation for each agency and group home administrator who completes the required training at a agency and group homes;
•    Collection and maintenance of training completion documentation for each child care staff member assigned to each agency and group home facility who completes the required training;
•    Calculation of the percent of child care staff and administrators required to complete the training per agency and group home facility, rounded up;
•    Ability to collect additional information from agency and group home facilities based on department defined goals 
•    Agency banking information required for payment processing;
•    A statement acknowledging department reserves the right to award incentive payments based on accuracy and timely completion of training;
•    An attestation that all named administrators and at least 75 percent of child care staff members assigned to each facility must complete the required training to qualify for payment. 
•    An attestation that the agency will distribute incentives to eligible administrators and child care staff members;
•    Statement agreeing to participate in a post-incentive survey; and
•    Statement attesting to all information provided on the application is truthful and accurate.
4. Training data verification:
•    Verify the agency has uploaded the completed training certificates from caps learning management system.
5. Incentive payment processing:
•    The contractor must issue incentive payments only to eligible agency that have achieved 100 percent administrators training completion and at least 75 percent child care staff training completion. 
•    Incentive payment tiers are as follows:
o    $5,000 for each group home facility or location; and
o    $9,000 for each center facility or location.