Absence Management and Staffing Services

The Vendor is required to provide absence management and staffing service that will encompass the following:
•    Absence management system: tracking of absence data for all teachers, all paraprofessionals and all non-certified staff 
•    Assignment of occasional subs, long-term substitutes and building substitutes to schools, in accordance with the district model, to provide substitute teaching services. 
•    Assignment of substitute certified staff members (pupil personnel support, etc.) as needed 
•    Assignment of substitute paraprofessionals, on a restricted basis, to cover occasional absences of paraprofessionals 
•    Assignment of full-time paraprofessionals to cover paraprofessional vacancies as needed 
•    Automated time tracking and payment of the substitute personnel 
•    Web-based daily and aggregate reporting of staff absence data 
•    Training of the provider’s substitute and paraprofessional staff to meet district standards
- Requirement:
1. Personnel:
•    Provide sufficient, competent, reliable, properly qualified personnel to fill authorized substitute teacher positions, paraprofessionals, and other certified staff in designated classes and schools.
2. Pre-employment screening requirements:
•    Personnel for the district, the proposer shall apply the screening and evaluation criteria set forth as required by the applicable laws of the state and may apply additional criteria in its sole discretion.
3. Performance metrics:
•    Occasional subs: must achieve a fill rate of at least 90% for occasional sub service. 
•    Building subs: must achieve a fill rate of at least 95% for allocated building sub positions
4. Accountability:
•    The proposer shall specify the monetary benefit to be credited to the district, if the performance metric is not achieved.
5. Contingency plan:
•    Provide a description of the process to be followed when and if the proposer cannot meet the demand for substitutes.
6. Absence management and substitute placement:
•    Must utilize a web-based absence management system, which generates daily reports of absences.
•    The absence management system must be connected electronically to the district’s personnel and payroll system, so that absences reported by district employees can be automatically recorded in the employees’ attendance tracker.
7. Billing:
•    Provide an automated billing system.
8. Recruitment and training program:
•    Demonstrate the capabilities to enable the ongoing, active recruitment and effective training of an adequate number of qualified substitute personnel.
•    The proposer agrees to provide training in crisis prevention institute (CPI) restraint protocols and ensure that paraprofessionals receive regular professional development to maintain their CPI certification.