Substitute Staffing and Management Services

The Vendor is required to provide substitute staffing and management services for include:
•    Provide a dedicated employee to work on-site in the school district, providing direct support to the district, schools, and guest staff on a daily basis.
•    Require that the vendor provide evidence of a successful partnership with a k-12 public school district in the state.
•    Develop and implement a continuous recruitment strategy to maintain an adequate pool of qualified substitute teachers, paraprofessionals, and support staff 
•    Screen, interview, and recommend candidates in alignment with district standards 
•    Ensure all substitutes meet state licensure and district qualification requirements 
•    Manage onboarding processes, including background checks, fingerprinting, and required documentation 
•    Provide initial and ongoing training aligned with district expectations, including classroom management, safety protocols, and working with diverse student populations 
•    Utilize an absence management system to coordinate substitute assignments 
•    Fill daily, long-term, and hard-to-fill vacancies with high fill rates 
•    Provide real-time support to schools for unfilled absences 
•    Serve as the employer of record (if applicable), including payroll, benefits, and HR compliance 
•    Address employee performance concerns, coaching, and disciplinary actions in collaboration with district leadership 
•    Maintain accurate records of substitute performance and assignment history 
•    Monitor substitute effectiveness and provide performance data to the district 
•    Establish and track key performance indicators (KPIs), including fill rates, retention, and satisfaction 
•    Implement continuous improvement processes based on district feedback 
•    Provide dedicated support to school sites and district administration 
•    Ensure timely communication regarding staffing shortages, concerns, or escalations 
•    Collaborate with district leadership to align services with strategic priorities 
•    Ensure compliance with all federal, state, and local laws, including employment regulations and education requirements 
•    Maintain confidentiality and data security in accordance with FERPA and district policies.