Workday Support Services

The Vendor is required to provide post implementation support services for the Workday enterprise resource planning system.
- Provide suggestions and ideas for completing this project in an efficient, effective, and innovative manner.
- Integration and Cross Application Support
•    Security
•    Integrations
•    Core Connectors
•    Document Transformation
•    Workday Studio
•    Reporting
- Functionality on the Road Map for Finance or under evaluation for the Road Map
•    Strategic Sourcing Essentials
•    Strategic Sourcing Supplier Management
•    Contract Lifecycle Management
•    Charging Labor and Overhead to Capital Projects
•    Prism for data warehouse
•    Asset Management
•    Optimize functionality of currently implemented functions
•    Potentially moving the travel process from a customized Workday solution to the standard
•    The City is currently working through a tenant review and prioritizing results and using any Agents
- Business process support
•    Workflow optimization and troubleshooting
•    Configure or change business processes in functional areas
•    Knowledge of functional interdependencies
•    Knowledge of industry best practices
- Report writing support
•    Create and modify reports
•    Assist City Systems Analysts on report writing
•    Advanced knowledge with BIRTS, calculated fields, etc.
- Integration and cross application support
•    Workday Enterprise Interface Builder (EIB) – about 200
•    Adaptive integration with Workday Planning
•    Integration with other financial systems - 20
- Security support
•    General directions on configuring security profiles
•    Assistance setting up specific permissions profiles.
- Release management assistance
•    Possible implementation of automated testing tools
•    Assistance evaluating new functionality in Workday releases
- Report writing support
•    Create and modify reports in Workday and Office Connect
•    Assist City Systems Analysts on report writing
•    Advanced knowledge with BIRTS, calculated fields, etc.