The Vendor is required to provide leadership development services that strengthen leadership effectiveness, enhance cross-functional collaboration, and improve organizational performance.
- Individualized executive coaching, group coaching, leadership assessments, and development planning for leaders at all levels of the organization, including supervisors, managers, senior leaders, and executives.
- Coaching services will focus on strategic communication, delegation and empowerment, leadership confidence, organizational alignment, and accountability for measurable outcomes.
- Provide assessment tools, 360-degree feedback reviews, development diagnostics, progress tracking, and aggregate reporting to support continuous leadership growth and alignment with agency strategic goals.
- The resulting program will help build a cohesive leadership culture capable of navigating operational complexity while supporting agency mission to deliver safe, reliable, and innovative mobility solutions.
- The coaching program will play a critical role in reinforcing these behaviors and align leadership actions with organizational priorities.
- Objectives:
• Strengthening leadership behaviors aligned with agency values and leadership culture
• Improve strategic communication and influence across leadership levels
• Enhance leaders’ ability to delegate effectively and empower teams
• Build stronger cross-functional collaboration and reduce siloed decision-making
• Increase leadership confidence, presence, and organizational impact
• Support leaders in taking greater ownership of measurable outcomes tied to team performance
• Improve alignment between daily leadership behaviors and agency strategic priorities
• Equip leaders to navigate operational and organizational dynamics unique to public transit
- Individual Executive Coaching
• Intake and goal setting aligned to agency Core Values and Success Outcomes
• Development plans focused on strategic communication, collaboration, empowerment, and performance ownership
• Regular coaching sessions addressing real-time operational and cross-department challenges
• Midpoint and final progress reviews tied to measurable outcomes
- Group or Team Coaching:
• Cohort-based coaching focused on cross-functional collaboration
• Team effectiveness coaching to address interdepartmental friction
• Leadership workshops on strategic communication, influence, and empowerment3
- Access to Strategic Development Tools
• Strategic communication frameworks
• Delegation and empowerment models
• Cross-functional collaboration tools
• Influence and executive presence resources
• Templates for tracking measurable outcomes and team performance.
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