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A government agency in Hawaii issued “IT End-User Help Desk and Support Services” (IFB). Solicitation STF-0458 closed on August 3, 2026. Eligibility: Only for USA Organization. Submissions via Online Portal.
The Vendor is required to provide IT end-user help desk and support services for include:
• Offering technical support and assistance to department and hospital computer users at locations identified on the attached site list.
• Troubleshooting and diagnosing computer-related issues encompassing pcs, printers, copiers, phones, voicemail, and more.
• Conducting training sessions for computer users on various software applications.
• Managing hardware and software installations as well as the relocation of IT equipment.
• Logging activities and maintaining comprehensive records in the alloy ticketing system.
• Entering inventory details and pertinent notes into the alloy ticketing system.
• Executing other IT support duties for computer users as required.
• Offering full-time technical writing coverage for documentation for timekeeping and scheduling application.
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Quick answers about deadlines, eligibility and submission for this solicitation.
No. This opportunity (STF-0458) closed on August 3, 2026. See similar open RFPs below.
A government agency in Hawaii. The buyer's contact and submission details are in the solicitation documents.
Only for USA Organization.
Submissions are accepted via Online Portal. Follow the instructions in the solicitation documents.
Contract term: 1 year.
Yes. After purchase, with a subscription or during a free trial, the RFPPlanet AI Assistant answers questions sourced from this RFP’s documents, such as requirements, evaluation criteria and key dates.
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