Drinking Water Project and Program Management System

The vendor is required to provide that drinking water project and program management system for evaluating responses and selecting a contractor to provide the needed goods or services.
- As a department covers sixteen unique program areas, each organized and conducted to effectively protect human health and the environment, conserve natural resources, manage state parks and promote overall quality of life in state.
- The administrative agent for key state statutes, rules, and regulations including those intended to enable the regulatory management of surface waters, quality and quantity of drinking water, dam safety, wells, the licensing of well drillers and pump setters, as well as water withdrawal registration and subsurface sewage disposal systems.
- Management of the drinking water (DW) program involves a largely manual effort to track and process submissions, manage and exchange data, produce standard and ad hoc reporting, enforce project requirements, and maintain program integrity and compliance.
- Division seeks to contract and implement a comprehensive drinking water (DW) project and program management solution to manage the various aspects of the DW program.
- This solution must streamline overall DW project and program enforcement and compliance through the tracking of drinking water testing submissions from public water systems (PWS); manage lab results; improve oversight abilities; facilitate timely reporting of program performance deliverables to the united states environmental protection agency (EPA); and drive enhanced project and program submission adherence (including timeliness validation and outcome management), compliance monitoring, violation assessments (including fine/fee issuance and collection), remediation efforts, annual data verifications, public transparency communications, and PWS lab survey/audit findings.
- The solution must be secure, highly configurable, provide robust analytics and reporting capabilities, offer user account self-service capabilities, enable automation of DW project and program deliverables, fully comply with the EPA’S cross-media electronic reporting rule (CROMERR) program requirements, and support efficient DW data aggregation, exchange, and compilation.
- Provide a statement, based upon reasonable inquiry, of whether the respondent or any individual who shall cause to deliver goods or perform services under the contract has a possible conflict of interest and, if so, the nature of that conflict.
- Provide a copy of the respondent’s business license.
- This includes adherence to standards for the protection of personally identifiable information (PII) as applicable under state and federal laws, as well as the standards set in pro forma contract
- Provide a current credit rating from Moody’s, standard & poor’s, a.m. best or fitch ratings, verified, and dated within the last three (3) months and indicating a positive credit rating for the respondent.
- The ability of the solution to integrate with existing state and federal systems for the purpose of exchanging, aggregating, and compiling DW related data and information.
- Provide attestation of the solution’s ability to align with EPA DW program management and reporting requirements; including compliance with the CROMERR framework.
- Provide a statement confirming the respondent’s ability to support the storage, management, and retrieval of DW test submission, results, and enforcement outcome data.
- Provide a statement affirming the robust reporting and analytics capabilities of the solution or the intention of the respondent to partner with a reporting and analytics solution to enable the creation of detailed reports and dashboards, including ad hoc and scheduled reports.
- Provide a statement affirming that the solution provides an internal user and external user portal view to facilitate DW project and program management.
- Provide a statement confirming a process exists for identifying and restricting the creation of duplicate user accounts in the solution.
- Provide a statement confirming that accessibility and compatibility with common browsers and devices are offered as part of the solution.
- Provide a statement of whether there is any material, pending litigation against the respondent that the respondent should reasonably believe could adversely affect its ability to meet contract requirements pursuant or is likely to have a material adverse effect on the respondent’s financial condition.
- Provide a statement of whether there are any pending or in progress securities exchange commission investigations involving the respondent
- Provide a brief, descriptive statement detailing evidence of the respondent’s ability to deliver the goods or services
- provide a narrative description of the proposed project team, its members, and organizational Structure along with an organizational chart identifying the key people who will be assigned to deliver the goods or services
- Provide a personnel roster listing the names of key people who the respondent will assign to meet the respondent’s requirements under this rfp along with the estimated number of hours that each individual will devote to that performance.
- Provide documentation of the respondent’s commitment to diversity as represented by the following:
(a) Business strategy:
• Provide a description of the respondent’s existing programs and procedures designed to encourage and foster commerce with business enterprises owned by minorities, women, service-disabled veterans, persons with disabilities, and small business enterprises.
• Also include a list of the respondent’s certifications as a diversity business, if applicable
(b) Business relationships:
• Provide a listing of the respondent’s current contracts with business enterprises owned by minorities, women, service-disabled veterans, persons with disabilities, and small business enterprises.
(c) Estimated participation:
• Provide an estimated level of participation by business enterprises owned by minorities, women, service-disabled veterans, persons with disabilities, and small business enterprises if a contract is awarded to the respondent pursuant.
- Provide a description of the licensing and maintenance structure for the proposed solution.
- Provide a statement describing the standard technical support, training, and warranty period offered as part of the solution along with expanded options that can be made available.
- Provide a statement describing the respondent’s ability to provide a dedicated project manager, preapproved by the state to oversee the entire project lifecycle and ensure requirements acceptance, project quality, timely delivery, and management of resources.
- Provide a statement describing the respondent’s ability to successfully comply with state business continuity requirements and general performance specifications.
- Provide a narrative that illustrates how the respondent will consistently support the DW database project to ensure timely facilitation and submission of water quality tests by PWS, test results submissions by labs, and overall effective and efficient program enforcement.
- Include details for addressing the following components:
• Analysis: track and manage all analytical components (including chemicals, subject area/parameter group, test environment/conditions, etc.).
• Testing submissions: accept and track all water quality testing submissions from PWS entities.
• Test lab results: record and manage the results from testing laboratories.
• Submission adherence: track adherence to submission deadlines, in compliance versus exceedance of test results, and sample schedule requirements for each PWS and lab.
• Facility management: manage public transparency communications, annual data verifications, and findings that result from audits/surveys of PWS facility conditions
• Data management: support secure processing, analysis, storage, and retrieval of DW data.
- Provide a narrative that illustrates how the respondent will consistently support DW compliance
- Provide a description of the user management capability of the proposed solution to demonstrate the access permission features that are configurable by the state based on user type, role, and group.
- Provide a narrative that illustrates how the respondent will consistently support solution configurability.
- Provide a narrative that illustrates how the respondent will consistently support DW automation.
- Provide an overview of the data security, including personally identifiable information (PII), storage, retrieval processes, and protocols integrated within the solution and the respondent’s organization, highlighting their alignment with state regulations.
- Provide an outline of the expertise and methodologies offered to identify, deliver, and measure business process improvement recommendations.
- Provide a high-level diagram of the solution architecture to depict the overarching flow and design of the proposed solution
- Provide a link and login for a sandbox/demo environment to be used as part of the evaluation process.
- Contract Period/Term: 12-month
- Non-Mandatory Pre-Response Conference Date: March 03, 2025
- Questions/Inquires Deadline: March 14, 2025