Comprehensive Communications Platform

The vendor is required to provide a comprehensive communication platform for the district and schools to communicate with and send alerts to its stakeholders via voice calls, 2-way SMS messages, email, website, and social media with a start day of no later than July 1, 2025.
- Provide details describing how your solution will integrate with skyward SMS 2.0.
- Describe how to load contact information and activity information, and explain the ability for parents/guardians to add additional contacts in skyward SMS 2.0.
- Provide details describing how your solution will integrate with skyward SMS 2.0 and sync on a nightly schedule
- Provide details describing how your solution would handle a potential conversion from skyward SMS 2.0 to skyward qmlativ (s2q).
- Provide details describing how your solution will sync activity groups.
- Provide details describing how your solution will allow parents to update contact information, add contacts, and determine which contacts should receive certain types of information.
- Provide details describing how your solution can integrate with shared calendars for things like school events, deadlines, and parent-teacher conferences.
- Provide details describing how your solution can integrate with our current web provider, final site.
- Provide details describing how your solution will help consolidate district communications to one platform without requiring an app.
- Provide details describing how your solution streamlines implementation, management, training, and support.
- Provide details explaining school-to-home and home-to-school communications across various channels (such as phone call, text, email, app, social media, push notifications, website, etc.).
- Provide details explaining how your solution facilitates two-way SMS messaging without requiring users to download an app.
- Provide details explaining how text messaging works, both outside of an app and within an app (if offered by your solution).
- Provide details explaining whether your solution’s functionality can provide agency messaging from one dedicated phone number, allowing parents to save the contact details for future communications.
- Provide details explaining the display and logging of messages between agency and the user.
- Provide details explaining your solution’s other two-way communication methods without the need for users to download an app, including in multiple languages.
- Provide details explaining how to opt-out of messaging, with the exception of emergency messages/notices.
- Provide details describing your solution’s mass notification system to include how long it takes to deliver all messages.
- Provide details explaining your solution’s emergency alert capabilities across various mediums (such as phone call, text, email, app, social media, push notifications, website, etc.)
- Provide details explaining whether your solution can offer text messages containing more than 150 characters.
- Provide details describing how to include attachments in an email or text message (such as documents, images, and audio files).
- Provide details describing how to schedule, save, and send automated messages.
- Provide details describing how your solution can be used by clubs and sports teams for group communications.
- Provide details describing how your solution can allow customization of automated attendance calls and when they can be sent.
- Provide details describing how your solution will allow communication with non-district contacts that are not in skyward SMS 2.0.
- Provide details describing how to create multiple groups of contacts for later use.
- Provide details describing your solution’s translation capabilities.
- Provide details describing your solution’s reporting capabilities.
- Provide details describing how users can select their preferred method of contact and select how often they receive non-emergency messages.
- Contract Period/Term: 3 year
- Questions/Inquires Deadline: April 11, 2025