Learning Management System

The vendor is required to provide learning management system (LMS) must provide numerous agency specific and general business skills trainings, track attendees and completions, organize content in a central location, personalize trainings based on classification or job requirements, and automate the learning process.
- Required features and functions
• Usable on laptop, desktop, and mobile devices
• Configurable security roles and permissions
• Instructor-led-training management tools
• eLearning module management tools
• SCORM and xAPI compliant
• Curriculum creation and management
• Playlist creation and management
• Quiz and test creation and grading
• User group creation and management
• Vendor curated library of eLearning modules on a variety of topics
• Customizable landing pages by organizational unit
• Production, pilot, and staging environments
• Standard and customizable reporting and dashboard functionality
• Standard and dynamic learning assignments
• Customizable email functionality, including the ability to send emails to external users
• Notifications and reminders
• Integration with meeting technology
• Integration with payment processing services
• Integration with HR systems
o Regular (nightly) feed of employee and organization data into the LMS
o Must accept text interface files via sftp.  
o Ability to support multiple feeds
o Single sign-on for state employees
• Skills and certification tracking
• External user access structure and interfaces
• Assistance and support migrating data from legacy systems
• Dedicated 24x7 technical support
• Dedicated account support
• Regular system updates and enhancements
• Access to an online user’s community to share best practices, troubleshoot issues, etc.
• Multiple language interfaces
• Web hosting video
• Customizable security structure by organizational unit and by individual user
• User transcript management
• Ability to create customized approval flows
• Customizable user record fields
• Ability to save trainings for future use before they are archived
- Preferred features and functions
• Gamification – badges
• Rate and comment on trainings
• Ability to manage accounts for employees with two jobs and two lines of reporting.
- Questions/Inquires Deadline: April 01, 2025