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A government agency in Hawaii issued “Content Management System Technical Support Services” (RFP). Solicitation SYS-0743 closed on April 14, 2025. Eligibility: Only for USA Organization.
The Vendor is required to provide on an as-needed basis with state based remote technical support in the following areas for the department’s content management system (DOTCMS) that contains IBM FileNet, IBM WebSphere, and oracle software components, with customization developed using IBM rational developer.
- Administrator support which includes installation and configuration of software upgrades and patches, troubleshooting issues, and system administration of the DOTCMS application.
- Content management system including, but not limited to:
1. Troubleshooting and resolving time-sensitive issues through testing and interaction with users.
2. Analysis, including documenting the problem and recommending alternatives.
3. Repair and subsequent testing of any software bugs related to the IBM FileNet and oracle software components.
4. Preparing and executing unit testing related to bug fixes.
5. Provide documentation, if requested, on tasks assigned that deal with performance monitoring, migrations and deployment of patches and version upgrades and other miscellaneous system tasks.
6. Assist in the migration of software needed to fix bugs.
- Have their own workstation/laptops that have Microsoft 365 software including MS teams.
- Must have recent OS patches and must have anti-virus software loaded.
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Quick answers about deadlines, eligibility and submission for this solicitation.
No. This opportunity (SYS-0743) closed on April 14, 2025. See similar open RFPs below.
A government agency in Hawaii. The buyer's contact and submission details are in the solicitation documents.
Only for USA Organization.
Yes. After purchase, with a subscription or during a free trial, the RFPPlanet AI Assistant answers questions sourced from this RFP’s documents, such as requirements, evaluation criteria and key dates.
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